Theatre Policies

Cameras
The use of flash cameras is not permitted inside the theatre. If the use of a camera is identified within the theatre, it will be confiscated. The camera may be claimed at the Coat Check Counter following the performance.

Cellular Telephones, Alarms and Pagers
Patrons are requested to turn off all cellular telephones, watch alarms and audible pagers during performances.

Children and Infants
All patrons, regardless of age, must have a ticket. With the exception of certain children's productions, infants and children under the age of 5 are not recommended in the theatre. If a child does not require an actual seat, the patron may purchase a ticket in the lowest price level in order for the child to gain admittance. Of course, the patron must be responsible for the child throughout his/her visit. If a child disturbs the audience or interferes with the performance, the patron will be asked to leave the auditorium.

Coat Check
Coats, hats, umbrellas and miscellaneous items may be checked at the Coat Check Counter for $2.00 per guest. Patrons will be issued a claim check to be used when retrieving their belongings.

Dress
As types of performances greatly vary, there is no standard dress code for patrons. Of course, good taste and discretion are always appreciated. Shirts and shoes are required at all times.

Emergency Contact
It is suggested patrons leave seat locations with baby sitters, answering services, or other individuals who may need to contact them in the event of an emergency. An emergency message may be relayed by calling 410-837-7400 during performance times, though patrons cannot be paged during a performance. The House Manager will personally contact a seated patron in the event of an emergency when a seat location is provided.

Late Seating
Patrons are encouraged to be on time. Patrons should check tickets for curtain time and date. Typically performances start promptly at the time indicated on the ticket. Latecomers will be seated at the discretion of the management, in consultation with the show touring company. Video monitors are located throughout the theatre lobby for latecomers to use until the late seating hold has been lifted.

Lost and Found
The Lost and Found Department, where lost items may be turned in or claimed, is located in the House Managers Office located on the second floor. Any article that is found is tagged and brought to the Security Office at the stage door. Patrons can claim items Monday-Friday between 9:00 a.m. and 6:00 p.m. The phone number for the Lost and Found is 443-703-2435.

Loud Talking and Disruptions During Performance
Disruptions are not tolerated. If anyone disturbs the audience or interfere with the performance, the patron will be required to leave, with no refund forthcoming.

Opening the Lobby and House
The theatre lobby typically opens to the public one hour prior to the performance. Seating commences typically 30 minutes prior to the performance.

Recording Devices
No recording devices of any type are allowed in the theatre. Recording devices may be checked in the Coat Check area. Notify the House Manager immediately if a recording device is detected in the theatre.

ACCESSIBILITY INFORMATION

Theatre Drop-off Zone
A drop-off zone is located in front of the theatre on Eutaw Street.

Wheelchair Accessible Seating
Wheelchair accommodations are available. Patrons should call the Box Office at 410-752-7444 at least two weeks before a performance to make arrangements and purchase accessible seating.

Assistive Listening System
Assistive Listening System headsets are available on a first-come, first-served basis. Patrons may inquire at the Patron Services Window near the Box Office. A driver's license or credit card identification must be left as security.

Sign Interpreted Performances
Sign interpreted performances are available at designated performances. Patrons should call the Box Office at 410-752-7444 at least two weeks before a designated performance to make arrangements.

Audio Described Performances
Live Audio Description is available during a designated performance upon request. Patrons should call the Box Office at 410-752-7444 at least two weeks prior to a performance. Audio Description services are provided by Maryland Arts Access.